Technology systems are a blessing indeed. Scanners, for that matter, have contributed well to the digital age by deducting a whole lot of messy papers and files from our desks. But once this technology goes awry, it gets frustrating.
Forms, contracts, delivery orders and other documents; offices require a lot of data duplication, most of which is often urgently needed in daily transactions.
A number of workplaces today have scanners. These are either solo flat-beds, a printer-and-scanner in one, or a triple structure of a printer, and scanner and a photocopier. Whichever one your office has, there is one thing common in any type – tech failure.
Here are the five commonly occurring problems you may have experienced in your office scanner:

- Your computer systems freeze up when you initiate scanning. This problem may remedy itself after a while, but more often the programs won’t budge. Computer freeze-up may occur a few times, or every time you work with a scanner.
- Status: Busy. And it remains busy. Your computer puts you on the wait when you attempt to scan a document, and you’re on hold for a very long time despite the fact that your scanner does not have a line-up.
- Your display screen goes all technical on you. A more accurate way to describe this is that it presents a blue background with continuous lines of code you cannot comprehend.
- Each time you use your scanner, your computer restarts without any apparent cause.
- The computer does not detect a scanner, at all. You can check this up on Devices and Printers manager in the PC’s control panel – where it shows no scanner in your device list.
- Check connecting cables. You need to ensure there are no missing pins in the serial/ USB ports, or damaged wires. If that is the case, order replacement parts from a tech service.
- Your driver for the device may be outdated. Get a device driver update from a hardware service provider. The device drive will scan the systems for any errors and finds any relevant updates for your scanner.