Canon printers are making a positive hype in the market today and have got along with the users just fine! These are the printing devices that supply its users with a lot many new features with almost every upcoming model. But most users also encounter an error named Canon printer error 5b02. This error is related to the ink itself. It states that the waste ink absorber is full. Although there can be many different reasons behind this error, the major reason is the printer does not see the sponge absorber.
Therefore, once the number of sheets decided to be printed is done, this error code gets activated, and the printer locks itself up. So, this is the major issue behind Canon printer error 5b02. So, in this article, we will let you know how you can fix this issue.
Easy Solution of Canon printer 5b02
Solution: 1
1: The first step is to set the Destination section by clicking on the drop-down arrow ahead of Region option.
2: Then click on the “Clear Ink Counter” section and select the drop-down arrow ahead of the Absorber option.
3: Then you will see that a new window appears on the screen on which you will have to come down and choose the main Black option. Then select the Set button.
4: After that, the process to the Ink ABsprber Counter section wherein you will have to mark the box in front of the Absorber option, then you will be redirected on the next screen, where you will have to tap on the main Black option and again select the Set button.
5: Then go on to the EEPROM section and select the option of Printer prints one sheet.
6: You will be redirected to a new window wherein you will have to select the option of Service Tool Window, and then the Auto option.
7: Once done with the above steps, select the Test Print option. This would take some time to complete as it the printing process.
8: Once it gets completed, restart your computer and your Canon printer.
Hope your printer will not display the Canon printer error 5b02, but even if it persists, then follow the next solution mentioned below.
Solution: 2
1: This step involves the resetting of your Canon printer. For this, the first step is to turn off the power of your printer, thus holding the Stop/Reset button for a while, and then after that press the Power of the printer ON.
2: Then again press the Stop/Reset button twice, until the “Idle” message appears on your printer’s display, and then release the Power ON button.
3: Then, the next step is to open the top cover of your printer and check the cartridges. For this, take out both the colored and the black ink cartridges from your printer. Check if the ink is filled and the cartridges have not been dried up. Once checked, put them back inside the printer and close the top cover of the printer. Wait for a few seconds and then turn on your Canon printer again.
This might have removed and resolved the Canon printer error 5b02.
Dial Canon Printer Service Support Number
Dial Canon Printer Service Support Number +1 (878)-999-8893
for Instant Help. The experts are available for almost every issue that your Canon device faces, and will guide you with the best solution to fix the issues.