Solvent Technology: In general course when we need some help or support we turn to our best buddy and normally call him a BRO, the same colloquial term is applied here to provide a helping hand to the Clients to better handle their Customer Support needs.
OBJECTIVE OF THE COMPANY
To carry on the business and customer support services, business process outsourcing, and to provide outsourcing services for all kind of processes, sub Processes, transactions and activities performed by business in various industries within India and abroad and to engage in voice or video collection and processing, in bound and out bound call center services, technical support, web support, managed data center, managed technical center, training center, web support back office, customer relationship management, enterprises resources planning, IT enables services, IT training and development, skill and competency management, software development, ERP and MIS solutions, data entry, data transcription, data and document storage and management services and to take part in IT governance project and alignments and to act as resellers in CRM software and to engage in customer support consulting and advisory services.
MISSION & VISION
Our mission is to be a global leader in the domain of outsourced business processes. We intend to build quality and long lasting partnerships and use our expertise to create value for all of our customers, clients and employees.
The outbound support service makes use of sophisticated communication technology and is handled by Solvent Technology’s state-of-the-art infrastructure. The facilities have been developed keeping in mind the telemarketing service needs, which greatly depends on such technologies for their smooth functioning.