The HP Deskjet 2755e is a highly reliable and efficient all-in-one printer that offers wireless printing capabilities. With this printer, you can easily print, scan, copy, and fax documents from the comfort of your home or office. However, sometimes you may encounter issues when trying to connect the printer to your WiFi network, which can be frustrating. If you are currently facing this issue, don’t worry for this. In this article, we will guide you through the steps you can take to resolve the problem.
Before we proceed with the solutions, let’s first understand the possible reasons why your HP Deskjet 2755e wireless setup is not connecting to WiFi.
- Incorrect WiFi Password: If you have recently changed your WiFi password, but have not updated it on your printer, then you won’t be able to connect to the WiFi network.
- Weak WiFi Signal: If the WiFi signal is weak or intermittent, then your printer will not be able to connect to the network.
- Printer Drivers: If your printer drivers are outdated or corrupted, then you may not be able to connect to the WiFi network.
- Router Settings: If your router settings are not properly configured, then your printer may not be able to connect to the WiFi network.
Now that we have a basic understanding of the reasons behind the issue, let’s look at some of the solutions to fix the problem.
Solution 1: Verify Your WiFi Password
As mentioned earlier, an incorrect WiFi password can be the reason why your HP Deskjet 2755e is not connecting to the WiFi network. To resolve this, follow these steps:
Step 1: On your printer control panel, select the Setup icon.
Step 2: Select Network Setup, followed by Wireless Settings.
Step 3: Select the option that says “Wireless Setup Wizard.”
Step 4: Select your WiFi network from the list of available networks.
Step 5: If your WiFi network is secured, enter the password when prompted.
Step 6: Click on “Done” to complete the setup.
Solution 2: Check Your WiFi Signal Strength
If your printer is not able to connect to the WiFi network due to weak or intermittent signals, you can try moving your printer closer to the router or placing it in an area with better signal strength. You can also try resetting your router to improve the signal strength.
Solution 3: Update Your Printer Drivers
Outdated or corrupted printer drivers can cause connectivity issues with the WiFi network. To update your printer drivers, follow these steps:
Step 1: Go to the HP Support website and download the latest printer drivers for your HP Deskjet 2755e.
Step 2: Run the downloaded file and follow the on-screen instructions to install the drivers.
Step 3: Once the installation is complete, restart your computer and printer.
Solution 4: Check Your Router Settings
Sometimes, the router settings may not be properly configured, which can cause connectivity issues with the printer. To resolve this, you can try resetting your router to its default settings or configuring it manually. If you are not sure how to do this, you can contact your Internet Service Provider or a technical support representative.
Solution 5: Reboot Your Printer and Router
If none of the above solutions work, you can try rebooting your printer and router. To do this, follow these steps:
Step 1: Turn off your printer and router.
Step 2: Unplug the power cords from both devices.
Step 3: Wait for a few seconds and then plug the power cords back in.
Step 4: Turn on your printer and router.
Step 5: Wait for the devices to start up and then try to connect your printer to the WiFi network again.
Solution 6: Using the HP Smart app
- Download and install the HP Smart app on your smartphone or tablet.
- Open the app and click on the “+” sign to add your printer.
- Follow the on-screen instructions to connect your printer to your wireless network.
Solution 7: Using the printer’s control panel
- Press and hold the Wireless button on the printer’s control panel for 3 seconds.
- The Wireless light will start blinking.
- Press the WPS button on your wireless router within 2 minutes.
- The Wireless light will stop blinking and remain on when the printer is connected to the network.
If you have followed these steps and still can’t connect your printer to WiFi, you may need to contact HP support for further assistance. Overall, it’s important to ensure that your printer is connected to WiFi so that you can print wirelessly from anywhere in your home or office.
At Excel Tech Guru, we provide comprehensive support for a range of printers, including the HP Deskjet 2755e. Our team of experts is available 24/7 to help you with any printer-related issues you may encounter. We offer timely and efficient solutions to ensure that your printer is up and running as quickly as possible. If you have any questions or concerns about the HP Deskjet 2755e printer or any other technology-related issue, feel free to contact us for assistance. Our team of experts is always here to help you get the most out of your technology and stay ahead of the curve in today’s fast-paced digital landscape.
In conclusion, if you are experiencing problems with your HP Deskjet 2755e printer not connecting to WiFi, there are several troubleshooting steps you can try to resolve the issue. If you are unable to solve the problem, you can always rely on Excel Tech Guru for expert help and support.